Help and Support

Need to contact us?

Email support@wildtwig.com

We'll get back to you as soon as possible during work hours.

What you can and can't use iTunes Gift Cards (Vouchers) for and things to look out for.

Since we can't and don't offer refunds or returns for iTunes gift cards (vouchers) it's important to know their limitations and things to look out for to avoid disappointment.

  • You cannot use iTunes gift card credit to 'gift' or purchase items for someone else. This includes anything available on the iTunes store. If you would like to give someone a gift then give them an iTunes gift card (voucher) instead.
  • We suggest you don't try and redeem an iTunes gift card during the creation of a US iTunes account. Apple randomly selects new account creations for review that they pick up are coming from outside the US. If this happens you will be instructed to contact iTunes support which will land up with them telling you to link a valid US credit card to your account. You will lose your credit if you don't have a US credit card.

    Also, if you put in an incorrect email address during the creation of a US iTunes account you will not be able to complete your account creation because you will not be able to verify your email address. If you redeemed an iTunes gift card (voucher) during the account creation and put in an incorrect email address you will lose the credit.

  • If you change the region of your iTunes account from the United States to any other region (what you're doing is changing the iTunes store for your account) you will lose any positive credit you have in your US iTunes account.
  • The iTunes gift cards (vouchers) we sell can only be used for a US iTunes account on the US iTunes store.